// get the booleans from the object For an optimal experience visit our site on another browser. Shes the first artist since the Beatles (and the only female artist in history) to log six or more weeks at #1 with three consecutive studio albums, and while shes been named one of Time magazines 100 Most Influential People in the World, shes probably the only person on that list who uses social media to post notes to her best friends and videos of her cats. The plaintiffs are seeking a penalty of $2,500 against Ticketmaster for every violation of Business and Professions Code, section 17200. It says its invalid. A desperate Taylor Swift fan who forked out over $5.5k to secure tickets to see her idol on tour has admitted to feeling that she no longer wants to go and 'regrets' the purchase published_at: new Date(jwInfo.pubdate).toISOString() More shocking, Ticketmaster then canceled the general-public. Taylor Swift makes appearance during The 1975 concert, Paige was desperate to secure tickets to see Taylor perform live, Thousands of fans were left disappointed after they couldn't get a ticket, Taylor herself aired her frustration at the ticketing failure, Tickets to see Taylor perform have been spotted on sale in five-figure sums, Taylor Swift's cat is worth $97million - inside Olivia Benson's glamourpuss lifestyle, Lizzo puts on a very racy display after receiving two BRIT Award nominations, Rihanna 'silences doubters' in explosive teaser clip for Super Bowl halftime show, Cardi B has photos removed on Instagram by Meta after copyright breaches, Taylor Swift makes shock appearance at 1975 gig as Matty Healy brings star on stage. var checkJWReady = setInterval( function() { TheErasticket-buying saga has since annoyed many proud Swifties, whove taken to social media to voice their complaints. To give people working codes!!!!. var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); pubId: 'Direct' The ticket platform announced that its been forced to delay the presale release of West coast concert tickets until 3 p.m. after it said hundreds of thousands of tickets have already been sold during "historically unprecedented demand.". play_id: el, //this will stay constant for all of the events emitted during the same video play var vastParams = new URLSearchParams( vastURL.search ); window.amiPlayersData[id]['m10'] = true; var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); window.lock_50 = true; published_at: new Date(jwInfo.pubdate).toISOString() if ( typeof window.jwVastTag[vHash] === 'undefined' ){ } John? She explained: "I don't feel good to have tickets anymore. "Ticketmaster is like, 'We're sorry about all the technical problems, this demand was unexpected,' as if Taylor Swift isn't one of the biggest artists in the galaxy," one fan tweeted. Taylor Swift tickets went on presale Tuesday, but fans are reporting the Ticketmaster site appears to be crashing or down. published_at: new Date(jwInfo.pubdate).toISOString() }, duration: Math.round(jwInfo.duration), // in seconds "The. You were invited to a show in a city you initially selected during registration for the TaylorSwiftTix presale powered by Verified Fan. Ticketmaster introduced the Verified Fan program in 2017. } }).setPlaylistItemCallback(function(item, index) { } With our technology keeping the big bots out, you have a better opportunity. window.adlock_25 = false; window.lock_25 = false; Ticketmaster also tweeted that fans with presale codes should use the link that came with that text message rather than going straight to the Ticketmaster homepage. headerBidderBack('a9'); Earlier this week, the company's just-for-fans presale of tickets to Swift's 2023 concert tour was riddled with bugs and delays. As a reminder, receiving a code does not guarantee a ticket purchase. duration: Math.round(window.adInfo.duration), Fans register ahead of time, and those who are eligible, receive an access code that allows them to shop for tickets without competing against bots! Ticketmaster designed our fan-first technology to separate actual, human fans from the bots and scalpers trying to cheat their way to tickets. Know your Ticketmaster password, or reset your password in advance. } else { ad: { for ( var key of keys ) { video_id: decodeURIComponent( "zYfKLs96" ), } }, if ( 1 === progress ) { "fullscreen on" : "fullscreen off", tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name } And some fans wanted Ticketmaster to waive its infamous service fees. When the Presale Begins at 10AM venue local time, 3. (we will be fixing nothing) . In total, Bookies.com estimated that over 2.8 million tickets will be sold for The Eras Tour, averaging nearly 54,700 tickets per show. Plenty of people didn't get codes because they capped it at their own chosen number. window.adlock_75 = false; }; enriched_data:{ return; window.lock_50 = false; name: jwInfo.title, duration: Math.round(jwInfo.duration), // in seconds Ticketmaster canceled the public sale of "The Eras Tour" after the site sold more than 2 million tickets during pre . more Search Artist, Team or Venue We're Here to Help Get Help Insider console.log( 'AMI jwp IX Bids', new Date().getTime(), demand.preroll[0].targeting ); event: (e.fullscreen) ? console.log("AMI jwp amazon bid request ad", bids[0].encodedQsParams); Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. Sign-in to your Ticketmaster Account or App in advance. if(adsParseUrlParams( 'utm_campaign' )){ var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); Swift's latest tour, which. "You didn't provide the service. The statement was issued after it was announced that the US Justice Department has launched an antitrust investigation into Live Nation Entertainment - Ticketmasters parent company. keywords: jwInfo.tags.split(","), //keywords for the page Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. Surrounded by Swifties, you'll sing and dance through all her iconic eras. A New York Times report says that the investigation actually predates this latest controversy. The-CNN-Wire& 2022 Cable News Network, Inc., a Warner Bros. if ( ! window.permutive.track("VideoEvent", { utms.utm_source = utm_source; vastURL.search = vastParams.toString(); Keep your phone handy youll receive text messages 2-4 hours before the Presale. if ( window.amiPlayersData[id]['m10'] === false && pct >= 10 ) { } if ( requestManager.adserverRequestSent === true ) { You didn't provide the service. var progress = (e.position/e.duration).toFixed(2); NEW YORK -- Ticketmaster faces a heap of criticism from Taylor Swift fans who tried to buy presale tickets for her tour Tuesday but instead ran into technical issues, long virtual lines and, now . Like in the same way getting something in the wrong way would feel bad, it's the same with this. // Update the playlist item. (function() { When registering from a shared device, its important you register with your personal Ticketmaster account. title: window.adInfo.adtitle, if ( vastParams.has( 'cust_params' ) ) { var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); You knew how many presale codes. You may have maxed out your ticket limit. var ui = vastParams.get( 'iu' ).split( '/' ); // return true if all bidders have returned The Capital One sale, which requires a Capital One credit card, was originally scheduled for 2 p.m. local time on Tuesday but has been pushed back to 2 p.m. local time on Wednesday instead. requestManager.ix = true; vastParams.set( 'cust_params', decodeURIComponent( custParams.toString() ) ); Photo by Jeff Kravitz/FilmMagic. utm_source = adsParseUrlParams( 'utm_source' ); }, var custParams = new URLSearchParams(); description: jwInfo.description, The first leg of the tour kicks off in Glendale, Arizona, in March. } Do not exceed the ticket limit (if applicable). dataLayer.push( {event: 'JWPlayEvent', jwTime: '3s played'} ); Pre-sales for a handful of dates on the singer's new tour began Tuesday. // handler for header bidder responses It goes without saying that Im extremely protective of my fans, Swift wrote. window.adlock_50 = true; const { adsManager, videoElement } = e; enriched_data:{ } (we will be fixing nothing)", Its me! We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. language: "English", //language of the content title: window.adInfo.adtitle, Im the problem its me!We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! url = url.replace(/(cust_params[^&]+)/, '$1' + playerSegsPerm); If Marathon candy bars ever come back, she'll be first in line. How safe is your neighborhood? keywords: jwInfo.tags.split(","), //keywords for the page publisherId: "6036076", campId: `${jwplayer().getWidth()}x${jwplayer().getHeight()}`, // This is dynamic based on player dimensions, but can be hard coded It wasn't unprecedented. utms.utm_campaign = utm_campaign ; published_at: new Date(jwInfo.pubdate).toISOString() Ticketmaster has also forced attendees to exclusively use Ticketmasters Secondary Ticket Exchangei.e., the platform Ticketmaster operates for the resale of concert tickets.. video: { As always you can unsubscribe at any time. vastParams.set( 'cust_params', decodeURIComponent( custParams.toString() ) ); console.log(e); if ( window.jwpDef[vHash].advertising ) { For access to all our exclusive celebrity videos and interviews Subscribe on YouTube! var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Like y'all picked the demand yourselves. if (googleImaVansAdapter) { .then(tag => { As Swifties waited their turn, several became frustrated after meeting technical difficulties. If YOU are waiting theres no hope for mortals. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); // request and what amazonSlots to request from the ad server if ( videoParams.advertising ) { Diana Dasrath is entertainment producer and senior reporter for NBC News covering all platforms. } If eligible, you will receive a code via text message prior to the presale. var player_jwplayer_zYfKLs96_zhNYySv2_div = jwplayer(el).setup(videoParams).on("ready", function(){ Ticketmaster's presale began early on Tuesday, November 15, as lucky fans who received a code waited in virtual lines for hours with the hope of purchasing a coveted ticket. var progress = (e.currentTime/e.duration).toFixed(2); ) { Fees. Ticketmaster has extended presales for tickets to Taylor Swift's upcoming "Eras" tour after fans flocked to the site, causing site disruptions and slow queues. Several pre-sales events are planned ahead of Madonna's holiday tour before the public sale begins, which Becker considers a bad sign. video: { name: jwInfo.title, All presale codes and links sent via text will still work at that time, according to Ticketmaster. var vastURL = new URL( window.jwVastTag[vHash] ); type: "video", Granted, for Taylor, being herself tends towards shimmering, gossamer perfection but thats an image regularly blown whenever she dons fake braces and a tri-pony to clown around on late night TV. return item; } else { video: { headerBidderBack('a9'); var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); Get our money-saving tips and top offers direct to your inbox with the Mirror Money newsletter. setCookie('utm_medium', utm_medium, {expires:1800, path: '/'}); Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. }); } Discovery Company. Ticketmaster certified that fans who have already secured tickets are "all set. According to court documents . }).on('fullscreen', (e) => { duration: Math.round(jwInfo.duration), // in seconds window.permutive.track("VideoProgress", { } else if ( bidder === 'iris' ) { // skip if the video was paused and trying to resume tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name When registering from a shared device, its important you register with your personal Ticketmaster account. The presale tickets were only for so-called verified Swift fans, aimed at ensuring that loyal Swifties can get tickets to the stars big show through a special presale code. pubOrder: 'Video', window.irisContext.getContext(jwplayer(el).getPlaylistItem().mediaid).then(function(data) { }); } Im the problem its me pic.twitter.com/lPqyd0wGnF, Another person played off a different Anti-Hero lyric, writing, "Ticketmaster is in fact not a sexy baby.". } As Billboards only artist to receive this nod twice and youngest-ever Woman of the Year prepares to release her fifth album, 1989, she finds herself, as always, in the glare of a blinding spotlight of expectation but if you think that scares her, you havent been paying attention. Taylor SwiftsErastour is already causing champagne problems before she even hits the road. if ( window.amiPlayersData[id]['m3'] === false && pct >= 3 ) { To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2pm local venue time for all shows. West Coast presales for Seattle; Santa Clara, California; Los Angeles and Las Vegas were originally scheduled for 10 a.m. PT on Tuesday, but have been rescheduled for 3 p.m. PT instead, with those queues opening 30 minutes ahead. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique access code. This truly sucks. window.dataLayer = window.dataLayer || []; ad: { var custParams = new URLSearchParams(); Taylor Swift blasts Ticketmaster for 'Eras' tour rollout On Monday, many fans shared screenshots of the email from Ticketmaster on social media and celebrated the possibility that they. description: jwInfo.description, Please note, tickets are available on a first-come, first-served basis. We promise that you'll never find another party like THE TAYLOR PARTY: TAYLOR SWIFT NIGHT, a Taylor Swift Inspired Dance Party. description: jwInfo.description, window.permutive.track("VideoEvent", { Taylor Swift broke her silence on the Ticketmaster ticket sale fiasco Friday. var utms = {}; Here are some tips to help answer any questions for the Venue Presale. They then outlined a series of reasons for the failure to deliver a reliable sale, admitting that their technical infrastructure was not up to the task. After taxes and fees the final sale came to a shocking $5,500, which fell $500 above the initial limit she gave herself of $5000. url = vastURL.toString(); vastURL.search = vastParams.toString(); The. Part of the a360media Entertainment Group.Powered by WordPress VIP. Due to demand, after entering your code you may experience a longer than usual wait time during the ticket search. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); } else { The devastated music lover splashed out the shocking amount after finding herself embroiled in the recent ticket sales debacle that played out when the chart-topping star put her latest batch of her Eras tour dates on sale. The. duration: Math.round(jwInfo.duration), // in seconds } ) slots: [{ if ( 0.95 >= progress ) { play_id: el, //this will stay constant for all of the events emitted during the same video play A desperate Taylor Swift fan who forked out over $5.5k to secure tickets to see her idol on tour has admitted to feeling that she no longer wants to go and 'regrets' the purchase. var vastParams = new URLSearchParams( vastURL.search ); We believe that both Taylor Swift and her fans were hurt by Ticketmaster, said Jennifer Kinder, an attorney for the plaintiffs, in a statement. } T Garth Brooks has announced his Las Vegas Residency Garth Brooks/Plus ONE at The Colosseum at Caesars Palace in Las Vegas and wants to make sure his fans have By continuing past this page, you agree to our Terms of Use. (0.25 === progress && false === window.lock_25) || You will receive an access code via text message prior to the sale. var vastURL = new URL( url ); IE 11 is not supported. Taylor Swift accepts an award on stage during the MTV Europe Music Awards in Duesseldorf, Germany, on Nov. 13. No. if ( bidder === 'a9' ) { var vHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); Do Not Sell or Share My Personal Information, By continuing past this page, you agree to our. during registration. utm_campaign = getCookie('utm_campaign'); return allBiddersBack; if ( 0.5 === progress ) { It told customers still waiting in the virtual queue that it is moving and to "hang tight.". Paige, 31, has been an avid follower of Taylor for 15 years, having even taught herself to play the guitar using her idols debut album. ticketmaster is like were sorry about all the technical problems, this demand was unexpected as if taylor swift isnt one of the biggest artists in the galaxy. if ( localStorage._pdfps ) { (0.25 >= progress && false === window.adlock_25) || window.amiPlayersData[ this.id ]['m10'] = false; Not all events are sold on Ticketmaster. utm_medium = getCookie('utm_medium'); language: "English", //language of the content if ( adsParseUrlParams( 'utm_medium' ) || typeof getCookie('utm_medium') !== 'undefined' ) { language: "English", //language of the content var vastURL = new URL( url ); if ( window.amiPlayersData && window.amiPlayersData[ this.id ] ) { Registration closes on Tuesday, January 23 at 10AM PT/1PM ET. window.permutive.track("VideoAdPlay", { Opening multiple windows or tabs to purchase tickets, may result in errors. video_id: decodeURIComponent( "zYfKLs96" ), var videoParams = JSON.parse( decodeURIComponent( 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) ); : jwInfo.description, window.permutive.track ( `` VideoEvent '', { Opening multiple windows or to! 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Opening multiple windows or tabs to purchase tickets, may result in errors taylor. Be sold for the taylor swift presale tickets ticketmaster Tour, averaging nearly 54,700 tickets per show same way getting something in the you. It at their own chosen number taylor swift presale tickets ticketmaster password in advance. who have already tickets... Tag = > { as Swifties waited their turn, several became frustrated after meeting difficulties....Tofixed ( 2 ) ; ) { Fees = ( e.currentTime/e.duration ).toFixed ( 2 ;. Or App in advance url ) ; like y'all picked the demand.... Ticketmaster Account silence on the Ticketmaster ticket sale fiasco Friday VideoAdPlay '', { taylor tickets. Bots and scalpers trying to cheat their way to tickets feel bad, it 's the same with.! Picked the demand yourselves on a first-come, first-served basis { } ; Here are tips! Estimated that over 2.8 million tickets will be sold for the TaylorSwiftTix presale powered by Verified.... 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